There is a growing interest in all health-provider institutions to research and solve quality and safety issues in patient care. However, they are facing an absence of specialist medical practitioners in this field and are, therefore, forced to introduce specialists from the industrial sector who strive to solve infrastructure and comfort problems or who train empirically through their daily practice, unable to have an impact on the physician-patient relationship in clinical and surgical processes, and, thus, failing to make the fundamental aspect of patient safety the focus of attention of the quality programs currently being developed in public and private healthcare institutions.

The Residency in Health Care Quality responds to the need for professionals who can form part of a dynamic, developmental, reforming process tied to the hospital and ambulatory experience and reality, linked inextricably to the hospital and healthcare clinics, with in-depth, consolidated knowledge in several areas of medicine to enhance medical practice within a multidisciplinary team.

The program facilitates the integration of knowledge, skills, abilities and attitudes concerning Health Care Quality with a level of proficiency that provides the resident and future specialist with the leadership to direct and assist in the analysis, restructuring and improvement of processes of change in medical and surgical attention in any of the three levels of attention ? ambulatory, hospital and emergency ? that affect the physical, mental and social health of individuals. Knowledge related to the quality, safety, self-sustainability and standardization of clinical processes is integrated within a framework of evidence-based medicine that guarantees its application from the initial patient contact to the patient?s recovery in any public or private healthcare system.

The aim of the Residency in Health Care Quality of Tecnológico de Monterrey is to train exceptional specialist practitioners who apply their knowledge and innovative, practices at the macro and micro healthcare levels, according to the highest quality and safety standards. It also seeks to prepare individuals with integrity and a humanistic outlook in their clinical, teaching and research practice, while strictly adhering to ethical principles and the standards of professional practice. Health Care Quality Residents who graduate from this institution are outstanding leaders in local and international settings who design, implement and evaluate effective operating strategies in organizations belonging to the healthcare sector, based on investigation processes and innovation, bringing about organizational change in this sector.

This program is aimed at physicians who have passed the national Medical Residency Applicant Examination and who have an interest and vocation in this specialty; the skills and attitudes for evaluating the quality and safety of healthcare processes and for leading improvement efforts within the framework of health organizations and services; a sense of commitment to patient safety and the provision of quality first-contact healthcare services; the capacity to read and comprehend medical literature in English. They must also be available full time to cover academic and healthcare activities in compliance with the regulations in effect.

In order to be admitted to the Residency in Healthcare Quality of Tecnológico de Monterrey, applicants must satisfactorily meet the graduate admission requirements stipulated by ITESM and the Mexican Ministry of Health.

Comply with the comprehensive evaluation required in the admission process, through an interview conducted by the admissions committee of the graduate program. In addition, the following is necessary:

  1. Simple copy of the Bachelor´s degree Certificate where the following information is indicated:
    1. The overall GPA.
    2. Completion date of all the subjects of the study plan.
  2. Simple copy of the Bachelor´s degree.
  3. Motivation letter or essay in which the candidate explains the reasons for his or her interest in the program, his or her potential contribution to it and the area in which he or she wishes to develop professionally.
  4. Curriculum vitae.
  5. Two letters of recommendation in the institutional format, from employers or professors.
  6. Obtain at least 550 points in the adaptive version of the Postgraduate Studies Admission Test (PAEP) or its equivalent in other exams authorized by the Institution.
  7. Obtain at least 550 points in the TOEFL exam or its equivalent in the other exams authorized by the Institution as an instrument for assessing the sufficiency of English language proficiency.
  8. Submit a file with the result of the ENARM Exam and psychometric exam.

*The admission process may change without prior notice from the Admissions Committee

**Admission is the first step: then you can enroll in your graduate program of interest.


Face to Face


3 years





On completing the program, students will be able to:

Drive and direct organizational change and innovation through resource and health service infrastructure management, in order to construct, transform and operate clinical and administrative healthcare processes that are centered on the patient and his/her family, con- stantly seeking quality, safety and self-sustainability in healthcare services.

 Develop and transform their community through the collaborative construction of knowledge; the lifelong development of their abilities and skills; professional development founded on ethical values; relevant scientific research in the clinical-systemic interface; and the ongoing consolidation of their capacity to perform in national and international settings



Karla Patricia Pacheco Alvarado, directora del Programa

Marisela González Guzmán, Profesor titular

Jesús Santos Guzmán, miembro del SNI-I

Carlos Alberto Cuello García

Eduardo Leal Beltrán

Silvia Lizett Olivares Olivares, miembro del SNI-I

Carlos Arnoldo Chee González

Gregorio Martínez Ozuna

Noe Enrique Pérez Anguiano

Lizet Gabriela Villarreal Tamez

  • Assessment of Quality in the 6 Dimensions of Medical Care: Safe Care, Patient-Centered Care, Timely Care, Efficient Care, Effective Care, Equitable Care. 
  • Diagnostic processes and organizational change for the optimization and management of resources. 
  • Education in quality and patient safety